Terms of service
Last updated: September 15, 2026
OVERVIEW
Welcome to Vavozo! In this document, "we", "us", and "our" refer to Vavozo. This store and website, along with all related information, content, features, tools, products, and services, are operated by Vavozo to offer you, the customer, a curated shopping experience (the "Services"). Shopify is the platform behind Vavozo, and it enables us to make the Services available to you.
The terms and conditions that follow, together with any policies referenced in them (these "Terms of Service" or "Terms"), set out your rights and responsibilities when using the Services.
We ask that you read these Terms of Service carefully. They contain important information about your legal rights, including disclaimers of warranties and limitations of liability.
When you visit, interact with, or use our Services, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not accept these Terms of Service or the Privacy Policy, please do not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, and that you consent to any of your minor dependents using the Services on devices that you own, purchase, or manage.
In order to use the Services, including browsing our online stores or purchasing any of the products or services we offer, you may be asked to supply certain information, such as your email address and your billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have every right necessary to provide it.
You are solely responsible for protecting your account credentials and for all activity that takes place under your account. Your account may not be transferred, sold, assigned, or licensed to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to present our products and services accurately in our online stores. Please note, however, that colors and the overall appearance of products can vary on screen depending on the device you use to view the store and how that device is set up and configured.
We make no warranty that the appearance or quality of any product or service you purchase will meet your expectations or match the way it is shown or rendered in our online stores.
Product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time, and we may limit the quantities of any product offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. Vavozo reserves the right, at its discretion, to accept or reject your order for any reason. An order is not accepted until Vavozo has confirmed its acceptance. Payment must be received and processed by us before an order can be accepted. Please review your order carefully before submitting it, as Vavozo may be unable to honor cancellation requests after an order has been accepted. If we decline an order, or if we modify or cancel one, we will make reasonable efforts to inform you through the email address, billing address, and/or phone number you provided when the order was placed.
Returns and exchanges of purchases are only possible in accordance with our Refund Policy.
You represent and warrant that your purchases are intended for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is placed, as shown in your order confirmation email. Unless expressly stated otherwise, posted prices exclude taxes, shipping, handling, customs, and import charges.
The prices shown in our online stores may differ from prices offered in physical stores or in online or other stores operated by third parties. We may from time to time run promotions on the Services that affect pricing; such promotions are governed by their own terms and conditions, separate from these Terms. Where a promotion's terms conflict with these Terms, the promotion's terms take precedence.
You agree to supply current, complete, and accurate purchase, payment, and account information for every purchase made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you supply is true, correct, and complete, (ii) you are duly authorized to use that credit card for the purchase, (iii) the charges you incur will be honored by your credit card company, and (iv) you will pay the charges you incur at the posted prices, including shipping and handling charges and all applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
We accept no liability for delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays attributable to shipping carriers, customs processing, or events outside our control. Title and risk of loss pass to you once we hand the products over to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including without limitation all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement of them, are owned by Vavozo, its affiliates, or its licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
Under these Terms you may use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided here, nothing in these Terms grants you, or shall be construed as granting you, a license or any other right under any patent, trademark, copyright, or other intellectual property of Vavozo, Shopify, or any third party. Any unauthorized use of the Services may violate federal and state intellectual property laws. Vavozo reserves all rights not expressly granted here.
The names, logos, product and service names, designs, and slogans of Vavozo are trademarks belonging to Vavozo or its affiliates or licensors. Such trademarks may not be used without the prior written permission of Vavozo. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
Through the Services you may be given access to customer tools supplied by third parties, which we do not monitor and over which we have no control or input.
You acknowledge and agree that such tools are made available "as is" and "as available," without any warranties, representations, or conditions of any kind and without any endorsement on our part. We bear no liability whatsoever arising from or relating to your use of optional third-party tools.
Your use of the optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with, and accept, the terms on which the relevant third-party provider(s) make those tools available.
In the future we may also introduce new features through the Services (including new tools and resources). Any such new features form part of the Services and are likewise subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Materials and hyperlinks to websites supplied or operated by third parties (including embedded third-party functionality) may be included in the Services. We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. Leaving the Services to access such materials or third-party sites is done at your own risk.
We are not liable for any harm or damages associated with your visit to any third-party website, or with the purchase or use of any products, services, resources, or content on any third-party website. Please read the third party's policies and practices carefully and be sure you understand them before entering into any transaction. Any complaints, claims, concerns, or questions concerning third-party products and services should be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Shopify is the platform behind Vavozo and makes it possible for us to provide the Services to you. Nevertheless, every sale or purchase made in our Store takes place directly between you and Vavozo. By using the Services, you acknowledge and agree that Shopify bears no responsibility for any aspect of a sale between you and Vavozo, including any injury, damage, or loss arising from products and services you purchase. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or related to your purchases and transactions with Vavozo.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is governed by our Privacy Policy, available here, and certain personal information may also be governed by Shopify's Privacy Policy, available here. By using the Services, you confirm that you have read both privacy policies.
Since Shopify hosts the Services, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve them for you. Information submitted to the Services is transmitted to and shared with Shopify, and with third parties that may be located in countries other than your own, so that services can be delivered to you. For more detail on how we, Shopify, and our partners use your personal information, please see our privacy policy.
SECTION 11 - FEEDBACK
When you submit, upload, post, email, or otherwise send us ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium and for any purpose, commercial use included. By way of example, we may rely on this license to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You further represent and warrant that: (i) you own or hold all rights necessary in all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms. We have no obligation (1) to treat your Feedback as confidential; (2) to compensate you for your Feedback; or (3) to respond to your Feedback.
We may, without any obligation to do so, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates anyone's intellectual property or these Terms of Service.
You agree that your Feedback will not infringe any right of any third party, including copyright, trademark, privacy, personality, or any other personal or proprietary right. You also agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware capable of affecting the operation of the Services or any related website in any way. You may not use a false email address, pose as someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you submit and for its accuracy. We accept no responsibility and assume no liability for Feedback posted by you or by any third party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions concerning product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after your order has been submitted).
SECTION 13 - PROHIBITED USES
The Services may be accessed and used only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit, or arrange the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate, or attempt to impersonate, any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that, as determined by us, may harm Vavozo, Shopify, or users of the Services, or expose them to liability.
You additionally agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI), or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services. Should we determine that you have breached any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time and without notice.
SECTION 14 - TERMINATION
At our sole discretion, we may terminate this agreement or your access to the Services (or any part of them) at any time and without notice, and you remain responsible for all amounts owed up to and including the date of termination.
The following sections survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, together with any other provisions that by their nature should survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Information presented on or through the Services is provided solely for general information purposes. We make no warranty as to its accuracy, completeness, or usefulness. Any reliance you place on such information is entirely at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you, by any other visitor to the Services, or by anyone who may be informed of their contents.
EXCEPT AS EXPRESSLY STATED BY Vavozo, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL Vavozo, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Vavozo, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers against any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to any third party as a result of or arising from (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or of the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, though a failure to notify you promptly will not relieve you of your obligations unless you are materially prejudiced by it. We may take control of the defense and settlement of such a claim at your expense, including selecting counsel, but we will not settle any claim that imposes non-monetary obligations on you without your consent (which may not be unreasonably withheld). You agree to cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 18 - SEVERABILITY
Should any provision of these Terms of Service be determined to be unlawful, void, or unenforceable, that provision will nonetheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Service. Such a determination will not affect the validity and enforceability of the remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Service, and any policies or operating rules we post on this site or in respect of the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 - ASSIGNMENT
Without our prior written consent, you may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms, and any attempt to do so is null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent and without notice to you.
SECTION 21 - GOVERNING LAW
These Terms of Service, and any separate agreement under which we provide Services to you, shall be governed by and interpreted in accordance with the laws applied by the federal and state or territorial courts of the jurisdiction in which Vavozo is headquartered. You and Vavozo consent to venue and personal jurisdiction in those courts.
SECTION 22 - HEADINGS
The headings used in this agreement are provided for convenience only and do not limit or otherwise affect these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
The most current version of the Terms of Service can be reviewed at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website from time to time for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and those changes become effective on the date stated in the notice. Your continued use of or access to the Services after changes to these Terms of Service are posted constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Any questions about the Terms of Service can be sent to us at support@vavozo.com.
Our contact details appear below:
Company Information
Website Name: vavozo.com
Company Name: SUNGTECH LLC
Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
E-mail : support@vavozo.com
Contact Form: Contact Us
Phone: +1 2089800761
Customer Service Hours:
Monday to Friday: 9:00 AM โ 5:00 PM MT (Mountain Time, United States)
We aim to reply to every enquiry within 24 business hours.